Accurate Shipping

Are you shipping the right goods to the right customers the first time?

When your customers place an order – they expect to receive the correct products. Accidentally shipping the wrong goods can be extremely costly – affecting your business in the short and long term.

When you ship the wrong goods to your customers, the mistake needs to be fixed – usually by resending the correct item, at your expense. These costs include:

  • wages for office staff dealing with customer issues and processing return and reshipment
  • wages for warehouse staff to reship the correct goods and restock the returned items
  • additional freight charges to return and reship goods.

Long-term customer goodwill is also hurt by shipping errors, risking losing customer’s business.

Inventory decisions are going to be based on wrong values. Item shipped in error will actually be lower than shown. Item on order will actually be higher than shown.

All because of a simple warehouse mistake.

Shipping the right goods reach your customers the first time, your business can save valuable time and money.

Validating and updating warehouse transactions in real-time allows you to ensure that the correct items are picked for each your customers, every time. This prevents costly reshipments and improves customer satisfaction.

If you have any questions, comments or suggestions for additional topics, contact me at






Welcome to “Focus on Inventory” – a  blog for anyone who wants to learn more or has comments about warehouse and inventory management.

I have been involved in finance and operations in industry from 1972 to 1981, mainframe software solutions from 1981 to 1988 and ERP solutions since 1988. Since then my focus has been on data collection, warehouse operations and integration with ERP solutions.

I am very excited to share my years of knowledge about warehouse operations, best-practices for inventory control, and how it relates to front-office ERP systems. 

I will be adding some short posts about areas of warehouse operation that may benefit from improvement. Some may be very applicable to you. Others may not apply to your operations.

The purpose of this blog is to help you improve business operations:  Learn how to save time and money by increasing efficiencies, discover the latest trends in barcode and radio-frequency technology, and explore tips on how to best use systems in your operations.

We invite everyone to comment on our blog – let us know what topics YOU want to see covered or questions you may have. We would be happy to consider them for response.